Repair Order

Created by Level 1 Support Team, Modified on Thu, 13 Aug 2020 at 07:24 PM by Level 1 Support Team

The Repair Order Life Cycle involves the following,


  1. Item is Purchased
  2. Item is Sold
  3. If the item is to be Serviced, open Service -> Repair Order,
  4. Select The Transaction Type (Invoice/Sales Receipt) that was used the Sell the Item and Select required Transaction.
    1. Now, Select the Item To Repair,
  5. Now, Enter the required details for the three sections related to the repair of the item (See below for example)
    1. Enter the details for the Repair in Repair Overview
    2. In the Repair Items for billing, section add whatever materials that you will be charging the customer for. Else leave this section blank. Inventory Movement will happen here.
    3. In the Items Consumed section, add whatever is consumed. This will not be shown to the customer. However, Inventory movement of Consumables will happen here.  


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